As a Field Service Engineer you will be responsible for carrying out effective and efficient installations, services, repairs and calibrations of premium Optical. Key responsibilities: Install new equipment and de-commission customer equipment. Service, repair and calibrate all company instruments and machinery on customer’s premises. Provide technical support to customers and colleagues. Identify and escalate any service opportunities. Support company growth by creating sales leads for equipment and service contracts. Follow through in meeting commitments, deadlines and resolving escalations. You will have: Proven technical competence and experience with equipment maintenance. The ability to read and interpret technical documents such as engineering documents, operation and maintenance instructions. Knowledge of PC hardware and be PC literate. Previous experience of working within a service organisation. Full driving license. Desirable: Relevant industry experience or experience from a similar industry and ability to learn new systems. Desirable: Qualified in an engineering or IT discipline, or hands on engineering experience in electro-mechanical engineering.